Questions of Import: Discussions with Japan Car Direct

UPDATE: I spoke with Mat Matusiak on 1/8/19 and have updated his responses in italics below


While the internet can be a trove of information, sometimes it is best to go straight to the source. In this case, the good people at Japan Car Direct have offered to Skype call me to answer any questions I may have. Below I am going to post all the questions/concerns I would like clarification on. After our call, I will update this post with the answers.

General:
  • How much is your service fee, and what does it include? Service fee is 100,000 yen and includes everything to get the car to US port.
  • What does the fee not include? 3rd party inspections, US customs filing and fees
  • Do you offer any kind of warranty or guarantee? All cars sold as is, but will us their experience to help avoid getting lemons
  • How much is the deposit, and is it refundable? 50,000 yen, fully refundable
Vehicles:
  • Where are the vehicles sourced from? The cars brought to auction are typically trade-ins from the general public.
  • Are they all running? In theory yes
  • Can you help translate auction sheets? We will translate the sheets for you
  • What does 3rd part inspection involve? See website, hear car running, check fluid leaks, look for rust. Basically everything but drive it.
  • Can you validate the build date? Through website, yes (Note, author has verified this)
  • Can you provide vehicle history? Through website, yes (Note, author has verified this)
Paying
  • How do I pay for the vehicle? Wire transfer?  Wire transfer, bank transfer, paypal
  • How much is shipping from auction house to port? Is this included? about $700 give or take
  • Is cost FOB or CIF? (forgot to ask)
Shipping/Import:
  • Do you have a broker, or do I need my own? I will need my own, but they have contacts
  • Will the car be cleaned prior to shipping? Typically don't clean street vehicles, farm trucks only
  • Does shipping include insurance? Yes
  • What documents do I need to file ? TBD
  • What should I expect upon receiving the car (will it start, need a new battery, etc)? (did not ask)

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